Terms of service

Terms of Service

Effective Date: September 3, 2026

Welcome to Nivaan. By accessing or purchasing from our website, you agree to these Terms of Service.

1. About Nivaan

Nivaan is an online retail store offering products to customers in India.

Business/Store Name: Nivaan

Email: trendycart1833@gmail.com

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.

Product colours and appearance may vary slightly depending on the customer’s device or screen settings.

3. Prices and Payments

All prices displayed on the website are shown in Indian Rupees unless otherwise stated.

Applicable charges, including delivery charges or other compulsory charges, will be communicated during the purchase process where applicable.

We reserve the right to correct pricing or listing errors. If an order has been placed because of an obvious pricing or listing error, we may contact the customer to resolve the issue or cancel the affected order and provide any refund that is required.

4. Orders

Placing an order constitutes a request to purchase the selected product.

We reserve the right to cancel an order where necessary, including situations involving product unavailability, incorrect pricing, suspected fraudulent activity, delivery limitations or other legitimate operational reasons.

If payment has already been received for an order that we cancel, the applicable amount will be refunded according to the circumstances and applicable payment method.

5. Cash on Delivery

COD availability may vary by product, location and courier service.

Customers placing COD orders agree to provide accurate contact and delivery information and to accept delivery of genuine orders placed by them.

6. Returns and Refunds

Our return and refund conditions are described in our Return & Refund Policy.

We generally do not accept returns for change of mind or personal preference, subject to applicable law and the exceptions described in our Return & Refund Policy.

7. Shipping

Shipping and delivery information is described in our Shipping Policy.

Estimated delivery times are not guaranteed and may be affected by courier delays or circumstances outside our reasonable control.

8. Prohibited Use

Customers must not use the website for unlawful activities, fraud, abuse, interference with the website, or any activity that may harm Nivaan or other users.

9. Intellectual Property

Unless otherwise stated, the content and branding displayed on the Nivaan website, including text, graphics and website design elements, may not be copied, reproduced or used without permission.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page with the applicable effective date.

11. Contact

For questions regarding these Terms, contact:

Email: trendycart1833@gmail.com